Terms of Use

Last updated: October 14, 2025

Welcome to Sonder. These Terms of Use govern your access to and use of the Sonder platform, operated by Sonder Broadcasting PTY LTD (Australia).

By using Sonder, you agree to these terms. If you do not agree, please do not use the platform.

1. About Sonder

Sonder is a voice recording and storytelling platform designed to preserve heritage, strengthen family connections, and facilitate cultural storytelling through personal audio content.

We believe every voice matters, and we're committed to providing a safe, respectful space for authentic human storytelling.

2. Subscription Service

Sonder is a subscription-only service. We do not operate on advertising or data-selling business models.

Subscription plans provide access to all platform features
Billing is processed through Stripe with industry-standard security
You may cancel your subscription at any time through your account settings
Legacy Plan subscribers help fund supported accounts for those in financial need

3. Your Account

To use Sonder, you must create an account and provide accurate information. You are responsible for:

Maintaining the security of your account credentials
All activity that occurs under your account
Notifying us immediately of any unauthorized access
Providing accurate and up-to-date information

4. Content Guidelines

Sonder is built on respect, authenticity, and human dignity. When creating content, you agree that:

You may not post content that is illegal, hateful, abusive, pornographic, exploitative, or harassing

You retain ownership of your stories but grant us a license to host and transmit them

Public stories must not contain personally identifiable information of yourself or others

All content must comply with our Community Guidelines

5. Privacy & Data Control

Your privacy is fundamental to how Sonder operates. We are committed to:

No advertising-based business model
No sale of user data to third parties
No third-party tracking or social scoring
Anonymity and privacy by design
Transparent data handling practices

All voice recordings are private by default. You control who sees your content: keep it private, share with specific contacts, or publish anonymously to the public stream.

6. Your Rights

You have complete control over your data and content. You may, at any time:

Download all of your data and recordings
Delete any individual recording or story
Delete your account entirely
Update contact and privacy preferences
Adjust billing and subscription settings

We do not use deceptive design. Managing your data and exiting Sonder is straightforward and clearly presented in your account settings.

7. Sharing & Publication

All recordings are private by default. When you choose to share content:

Published stories include transcripts to support accessibility
Your identity is never revealed - all public stories remain anonymous
You may not share other users' content outside the platform without permission
You can withdraw public stories at any time

8. Platform Availability

While we strive for continuous availability, Sonder may occasionally be unavailable due to maintenance, updates, or technical issues. We are not liable for temporary interruptions in service.

9. Account Termination

Either party may terminate this agreement at any time:

You may delete your account through your settings
We may suspend accounts that violate these terms
Upon termination, you retain the right to download your data
Deleted accounts are permanently removed within 30 days

10. Limitation of Liability

Sonder is provided "as is" without warranties. We are not liable for indirect, incidental, or consequential damages arising from your use of the platform.

11. Changes to These Terms

We may update these terms as Sonder evolves. Significant changes will be communicated through the platform, and continued use constitutes acceptance of updated terms.

12. Contact Us

If you have questions about these Terms of Use, please contact us:

Email: info@sonderbroadcasting.com
Company: Sonder Broadcasting PTY LTD (Australia)

We aim to respond to all inquiries within seven business days.